Privacy policy

At Oduree, honesty and trust come first, including when it comes to your personal data. On this page, we explain in clear language what data we collect, why we do so, who we share it with and what rights you have.

1. Controller

This website is operated by ODUREE B.V., Frijdastraat 6 C, 2288 EX Rijswijk, the Netherlands, Chamber of Commerce (KvK) number 42087077. We are responsible for the processing of your personal data.

2. When do we collect your data?

We collect data at the following times:

• When you order something from our online shop
• When you sign up for our newsletter
• When you contact us
• When you visit or use our website

3. What data do we collect?

Depending on your interaction with us, we may collect the following data:

• Identity details: first name and surname
• Contact details: email address, phone number, delivery address
• Order details: products, amounts, delivery status
• Payment information: IBAN or other payment method via our payment provider (we ourselves do not have access to your full payment details)
• Website behaviour: via cookies, pixels and similar technologies

4. Why do we use your data?

We use your data for the following purposes:

• Processing and shipping your order
• Providing personal customer service
• Improving our online shop and user experience
• Showing relevant advertisements and offers
• Complying with our legal obligations

5. On what basis do we process your data?

We process your data on the basis of:

• Performance of the contract (such as your order)
• Consent (such as for marketing or cookies)
• Legal obligations (such as record keeping)
• Legitimate interest (such as improving our services)

6. Who do we share your data with?

We only share your data with parties that are necessary for our services, such as:

• Online shop platforms and hosting services
• Email and communication providers
• Logistics partners
• Payment service providers
• Advertising and analytics platforms

These parties only process data on our behalf and are contractually obliged to handle your data securely.

7. Cookies and tracking

We use cookies and similar technologies to make the site work properly and to improve our marketing.

7.1 Functional cookies

These make sure the site works as expected (such as your cart or language preference).

7.2 Analytics cookies

These help us understand behaviour on the site and make improvements.

7.3 Tracking technologies

Only with your consent do we use tracking technologies for advertising and analytics purposes. This allows us to measure the effectiveness of campaigns and show advertisements that match your interests. You give your consent for this via the cookie banner.
You can change your cookie preferences at any time in your browser or via our cookie banner.

8. Marketing messages

If you have signed up for marketing emails, we may send you offers or inspiration. You can unsubscribe at any time via the link at the bottom of each email.

9. Security

We take appropriate technical and organisational measures to protect your personal data against loss, theft or unauthorised access.

10. Your rights

You have the right to:

• Access your data
• Have your data corrected or deleted
• Withdraw your consent
• Object to processing
• Restrict processing
• Have your data transferred to another party

Would you like to exercise these rights? Email us at klantenservice@oduree.nl. We will respond within 30 days at the latest.

11. Complaints

Do you have a complaint about how we handle your data? Please contact us.

12. Changes

We reserve the right to amend this privacy policy. You will always find the most recent version on this page. Last updated on: 21 September 2026.

13. Contact

If you have any questions about this policy, you can email support@oduree.com.