Shipping and delivery

At Oduree, we do everything we can to deliver your order quickly, safely, and carefully to your home . Below you will find all the information about shipping.

Shipping costs

Within the Netherlands, shipping costs are €4.95. For orders over €50, shipping is free.
For Belgium, shipping costs are €6.95. Free shipping also applies here for orders over €50.
We only ship to the Netherlands, Belgium and Germany. Other countries are excluded.

Shipping time and processing

Orders placed before 11:59 p.m. will be processed the same
day and
shipped via DHL. In most
cases, the order will be delivered the next day.
Orders are processed and shipped every day except Saturday. On Saturday, orders are
processed but not shipped.

Shipping and delivery

All shipments are provided with a track & trace code,
so you can always
track your order. The shipment is
not insured.
We work exclusively with DHL.
It is not possible to pick up orders on location.

Delays and public holidays

In the event of delays from the delivery service, we will launch an
investigation to find out what
went wrong.
During public holidays, processing and delivery may take a little longer. We are not responsible for
delays caused by the carrier.

Orders with multiple products

If you order multiple products, we will always ship them
in one package.

Problems with your delivery

Is there something wrong with your delivery? Please contact
our customer service department within 5 working days
of receipt and
send clear photos of what you have received. We will then investigate and work with you to find a
suitable solution.

Unclaimed parcels

Has a package been returned because it was not picked up? Please
contact us. We will
investigate the situation and
see what can be done.