Terms and Conditions

Article 1 - Definitions

In these general terms and conditions, the following terms shall have the following meanings::

Article 2 - Applicability

These general terms and conditions apply to every offer made by Oduree and to every agreement concluded between Oduree and the buyer. Deviations from these terms and conditions are only valid if they have been agreed in writing. 2. Definition of terms

Article 3 - The Offer

Oduree strives to display all products as clearly and completely as possible. Images and descriptions are illustrative and may differ. Obvious mistakes or errors in the offer are not binding on Oduree.

Article 4 - The Agreement

The agreement is concluded at the moment the buyer accepts the offer and meets the conditions set. Oduree will confirm the order by email. Oduree reserves the right to refuse orders without giving reasons.

Article 5 - Right of withdrawal

The buyer has the right to cancel an order within 30 days of receipt, provided that the product is unused and returned in its original condition with undamaged packaging. Products that are excluded from return for hygienic reasons may only be returned if unopened. The costs of return shipping are borne by the buyer.

Article 6 - Prices and Payment

All prices include VAT and exclude shipping costs unless otherwise stated. Payment is made via the payment methods offered in the webshop. Discounts and promotions are only valid within the specified period and are not applied retroactively.

Article 7 - Delivery

Oduree strives to process and ship orders within 1 business day. Delivery times are indicative. In case of delay, the buyer will be notified. The risk of damage or loss of products lies with Oduree until the moment of delivery to the buyer. Oduree reserves the right to refuse orders if the buyer has previously failed to fulfill an obligation to Oduree.

Article 8 - Liability

Oduree is not liable for direct or indirect damage resulting from incorrect or careless use of a product. Use is at your own risk. The buyer must strictly follow the instructions on the packaging or website.

Article 9 - Warranty

Oduree supplies high-quality products. The warranty applies exclusively to manufacturing defects. No warranty applies to hygienic or opened products, unless otherwise specified by law. If the complaint is justified, the buyer will receive a replacement product free of charge.

Article 10 - Complaints

Complaints can be reported within 5 working days of discovery via klantenservice@oduree.nl. The report must contain a clear description, possibly with a photo. Oduree will respond within 5 working days.

Article 11 - Intellectual Property

All content, photos, texts, designs, and brand names on the Oduree website are protected by copyright and may not be copied, distributed, or used without written permission.

Article 12 - Changes to terms and conditions

Oduree reserves the right to change these terms and conditions. Agreements are always subject to the version that is in effect at the time of ordering.

Article 13 - Applicable law and competent court

All legal relationships between Oduree and the buyer are governed exclusively by Dutch law. Any disputes will be submitted exclusively to the competent court in the district where Oduree is located. For questions or complaints, please contact us at klantenservice@oduree.nl. Oduree reserves the right to make changes to the terms and conditions at any time.